Frequently Asked Questions

Our standard MOQ is 500 pcs per SKU. This is lower than most factories (typically 1,000–3,000 pcs), making us ideal for first-time importers and market testing. For repeat orders or larger volumes, we can negotiate even lower MOQs on certain products.

All our motor-driven products carry CE and RoHS certifications as standard. Battery-powered products are UN 38.3 certified for transport safety. Beauty and personal care devices are FDA registered. Our factory is ISO 9001 certified. We provide certification documents upon request — no waiting, no excuses.

Standard lead time is 25–35 days from order confirmation. OEM/ODM orders with custom branding may take an additional 7–10 days for design approval and sample confirmation. Rush orders can be accommodated depending on production schedule — ask our team.

Yes, OEM/ODM is our core business. We can customize:

• Logo — on product body, packaging, and manuals
• Colors — housing, trim, and accessories
• Specifications — motor speed, battery capacity, features
• Packaging — color box, blister, display carton, FBA-ready
• Manuals — multi-language user manuals
• Accessories — branded carry cases, charging cables, add-ons

Send us your requirements and we'll provide a tailored proposal within 24 hours.

We offer OEM samples for serious buyers. The process is simple:

1. Tell us which model(s) you're interested in
2. We prepare samples (typically 10–15 days for OEM samples)
3. Samples are shipped via DHL, FedEx, or your preferred carrier
4. Sample cost can be deducted from your first bulk order

Contact us to start the sample process.

We accept T/T (bank transfer) as our primary method. Standard terms are 30% deposit to start production, 70% balance before shipment. For long-term partners, we offer flexible terms including L/C (Letter of Credit). We can also discuss trade assurance through Alibaba for first-time buyers.

Yes, we ship to over 15 countries across Europe, North America, and Asia. We offer:

• Sea freight — most economical for bulk orders (FCL/LCL)
• Air freight — faster, suitable for urgent orders
• Express — DHL, FedEx, UPS for samples and small orders
• FBA direct — we can ship directly to Amazon FBA warehouses

We handle Ex-Works, FOB, CIF, and DDP terms. Multi-SKU consolidation available to reduce your logistics costs.

We specialize in motor-driven consumer products across 5 product lines:

• Percussive Massage Guns — 5 models, brushless motors
• Turbo Jet Fan — 130W cordless, 50 m/s wind speed
• Beauty & Personal Care — Gua Sha devices, hand warmers
• FDM 3D Printers — 4 models including multi-color flagship
• Electric Protein Shaker — USB rechargeable, BPA-free

All products are available for OEM/ODM customization. We also develop new products based on client requirements.

Absolutely. We welcome factory visits from serious buyers. Our factory is located in the Jinhua Economic & Technological Development Zone, Zhejiang, China. A visit lets you see our production lines, quality control processes, and meet our engineering team in person. Please contact us to schedule a visit — we'll arrange transportation and accommodation guidance.

Quality is built into every step of our process:

• IQC — Incoming Quality Control: every component is inspected before production
• IPQC — In-Process Quality Control: checks at key production stages
• 100% Function Testing — every single unit is powered on and tested before packaging
• AQL 2.5 Sampling — batch-level statistical inspection before shipment
• ISO 9001 — certified quality management system

We stand behind our products with a 1-year standard warranty and after-sales spare parts support.

All products come with a 1-year standard warranty against manufacturing defects. Extended warranty options are available for bulk orders. We also provide after-sales support including troubleshooting, spare parts, and replacement guidance. We stand behind our manufacturing quality.

Starting is simple:

1. Send an inquiry via our contact form — tell us which products you're interested in
2. Receive a quote within 24 hours with pricing, MOQ, and lead time
3. Confirm samples — we send OEM samples for your approval
4. Place your order with 30% deposit
5. Production begins — 25–35 days
6. Quality inspection & shipping — we handle everything

Ready to begin? Contact us now.